Knowledge Management Representative

KM Training and Professional Development Portal

The Pathway to a KM Representative (KMR)

KM Representatives (KMRs) are usually the first responders to KM issues and well-versed in their organization’s collaborative processes. They have technical skills or special training in KM and want to improve the organization with creativity and critical thinking. KMRs are staff section personnel designated as the staff principal’s agent to coordinate with the KM Section (ATP 6‑01.1). They contribute to successful KM in three main areas — knowledge brokering, advocacy, and support.

Knowledge Management Roles and Responsibilities

Role Responsibilities
Advocate

Represent KM to your staff

Encourage knowledge sharing and collaboration

    Look for opportunities to:
  • Improve decision cycle effectiveness
  • Enhance mission organizational performance
  • Create agile learning
  • Facilitate shared understanding through collaboration

Collect and share lessons learned in your discipline

KM Supporter

Serve as a memnber of the KM working group

Liaison between your staff and the KM section

    Conduct basic KM practices for your staff section
  • Develop a Battle Rhythm for your section
  • Map simple business practices for your staff section
  • Assess your organization (Part of the ADDPI process)
  • Assess PPTO
  • Assist with annual Knowledge Assessments
  • Assist with content management across platforms
  • Apply KM Principles

Generate Requests for Support from your section

Knowledge Broker

Facilitate Knowledge sharing and collaboration

Network and share ideas with other KMRS

Identify knowledge and information needs (and gaps) in your section

Course Pathway:

Explore KM Career Pathways to learn the steps to achieve your KM career goals!