KM is a collection of processes, techniques, and technologies to create, organize, apply, and transfer tacit and explicit knowledge, and ensure that knowledge is readily available to those who need it, when and where it’s needed. At the enterprise level, KM is a discipline that promotes an integrated approach to using scalable enterprise technical and non-technical solutions to rapidly share knowledge assets and intellectual capital to meet mission objectives.

CPI is the continuous effort to assess and optimize, organizational business systems and work processes. When implemented successfully, PI ensures the ways in which People work together and the processes they employ operate at best value, improve knowledge flows, and enhance organizational innovation and efficacy. CPI is an application of methods and tools to describe, document, visualize and understand an organizations processes then initiate activities that result in continuous review and improvement of those processes. CPI supports overall KM efforts and is typically supported by change management initiatives that help institutionalize continuous improvements to achieve an organization’s objectives

CM Encompasses the planning, policies, and procedures necessary for efficient and effective use of data, content, and knowledge sources within supporting enterprise architectures, networks, and repositories. CM ensures proper management (from creation to permanent storage or deletion), reduces redundancy/duplication, and enhances discoverability. The content includes images, video, audio, multimedia, and text.

DM is the development, execution, and supervision of plans, policies, programs, and practices that control, protect, deliver, and enhance the value of information assets. These assets may include structured data (databases), unstructured data (documents), policies, procedures — various kinds of explicit knowledge — and previously tacit expertise and experience. Also essential to enhanced data management is the identification and documentation of authoritative data sources.

OPfM comprises the methods by which organizations assess and align their resources, systems, and manpower to effectively and efficiently achieve organizational objectives and command priorities. OPfM unifies efforts through shared understanding and measurable objectives resulting in actionable goals and priorities throughout the organization.

The KM Training Portal includes actions to inform, assess, and provide KM performance support to leaders, professionals, and practitioners through: formal and informal training/education; help-desk type functions; communities of practice and collaboration platforms; strategic communications; professional development settings; and production/distribution of supporting materials (courseware, multimedia; publications, surveys, etc.) in accordance with Army and TRADOC policies, procedures, and standards.

Directory of KM Practitioners across TRADOC (Must have a CAC to access)