KM Training and Professional Development Portal
Welcome to the Army Training and Professional Development Portal! The purpose of this site is to provide the KM community a one-stop shop to access all KM training resources as well as the ability to identify pathways to all levels of KM practitioners and career paths. Information about KM training and practical knowledge to make your job easier is not readily available or accessible. The pathway to KM certification and careers is not clear. We’ve answered this need by providing this portal which clearly defines professional and career pathways as well as pertinent course details and a general KM training calendar. Whether you simply want to learn the basics or become a Chief Knowledge Officer, you’ll be able to navigate your own path towards your KM career goals.
Check out our KM Academy, your gateway to an array of specialized courses designed to elevate your understanding and skill set in various aspects of KM and discover how to maximize those skills to enhance organizational performance! Explore our carefully cultivated selection of electives spanning across pivotal categories such as Change Management, Process Improvement, Content Management, Knowledge Transfer, Tools & Technology, and make KM Connections. Whether you’re seeking to refine your skills or learn something new, our courses are tailored to empower you with the expertise you need to navigate today’s dynamic, ever changing professional landscape. Continue your KM journey here and unlock the potential to drive meaningful change and innovation within your organization!
Explore KM Career Pathways to learn the steps to achieve your KM career goals!
Select a course below to learn more details and course registration information!
KM Representative Course
The KMRC trains and educates Active, Reserve, and National Guard military personnel, Joint Military Services, Department of the Defense Civilians, and certain Foreign Military personnel on KM and Joint Service doctrine. This course introduces students to the doctrinal terminology, conceptual information, techniques, and resources necessary to employ KM correctly. By exploring the inherent linkage between this doctrinal material and the warfighting function of mission command, students will be able to understand how KM gives commanders and their organizations a significant tactical advantage on the battlefield. The course has been designed as modules to allow instructors to modify, substitute, or skip slides based on the organization’s local requirements, tools, time, and resources.
The course is taught in a seminar style and usually takes place over three days whether it is offered virtually or as an in-person version.
How to Register:
- Registration opens 30 days prior to class start date. Please complete the prerequisite before signing up for the class. Registration Form
- Please contact the OCKO office if you have any questions.
Laura “Caren” Sibley at firstname.lastname@example.org for Fort Eustis classes.
Jane.Adams@Army.mil, Joe.Ford@Army.mil for Fort Leavenworth classes
KM Qualification Course
The KM Qualification Course (KMQC), geared towards Army soldiers and Civilians, enables you to improve your organization’s effectiveness through shared understanding.
This KM Qualification Course (KMQC) trains and educates Active, Reserve, and National Guard military personnel. It also trains Department of Defense Civilians, U.S. Government Civilians, and Foreign Military personnel on Army KM doctrine & principles. Students learn how KM effectively enhances a unit’s capability and mission command. Also, students learn how proper KM helps facilitate shared understanding to improve organizational effectiveness. Students must demonstrate an understanding of KM duties and responsibilities while maintaining a grade average of 80%, in order to successfully complete the course.
Taught at the graduate level, seminar style, this three-week course will be held at the Army’s Fort Leavenworth, Kansas location. There are currently no virtual options.
- Military grades are: O3-O6, W2-W5, and E6-E9.
- NCOs must have successfully completed the Battle Staff NCO Course.
- Civilians (GS-11 through GS-15) must be assigned to a KM position and possess a thorough understanding of the Army Operations Process.
- Students who don’t meet the prerequisites must obtain a waiver from the AKM Proponent Office before they sign up for the course.
How to Register:
- Please register through the Army Training Requirements and Resources System (ATRRS), Course # 9E/920‑SI/ASI1E (MC).
- The current Commander must select the student to attend the KMQC course.
- ATRRS Course Catalog provides information and allows for enrollment.
Knowledge Management Representative Course Train the Trainer (KMRCT3)
This course enables KMRC Trainers to deliver and facilitate the KMRC proficiently in accordance with the Army-Wide standard outlined in the KMRC Training Support Package (TSP).
The purpose of the KMRC T3 Training Support Package is to train, educate, and professionally develop Active, Reserve, and National Guard military personnel, Joint Military Services, Department of the Defense Civilians and certain Foreign Military personnel on Knowledge Management (KM) and Joint Service doctrine. The package is part of a series of Knowledge Management (KM) training and education products that help establish a systematic approach to quality assessment and performance improvement, and a methodology to switch from improvement to innovation to support the strategic outcomes of the U.S Army’s Training and Doctrine Command’s (TRADOC) KM program.
KMRC Instructor Qualifications:
KMRC instructors must be graduates of both the Knowledge Management Qualification Course (KMQC) and the KMRC T3, who have completed the following 3-step certification process as outline by the proponent office:
- Attend KMRC to observe how their assigned mentor facilitates the course
- Aid their mentor in facilitating instruction during a KMRC
- Facilitate a KMRC as their mentor observes and coaches
The KMRC Train the Trainer (T3) course prepares you to facilitate the KMRC, which trains and educates Active, Reserve, and National Guard military personnel, Joint Military Services, Department of the Defense Civilians and certain Foreign Military personnel on Knowledge Management (KM) and Joint Service doctrine. The KMRC traditionally takes approximately 24-hours over 3 days to facilitate; however, it has a modular design to allow instructors to modify, substitute, or skip slides based on the organization’s local requirements, tools, time, and resources.
The KMRC covers the fundamentals of KM, the four KM Components of people, processes, tools, and organization, the ADDPI (Assess, Design, Develop, Pilot, and Implement) Process Model, and considerations for change and content management. You will also instruct the KMRC students on how to use the KM Maturity Model and embedded KM Assessment Matrix Tool to assess their own organization’s KM practices and activities for improving their KM program. The purpose of KMRC is to train KMRs to employ effective KM practices and activities into their organization and to assess the effectiveness of those KM practices and activities for future improvement.
The KMRC T3 course will prepare you to facilitate the KMRC using adult learning best practices and the Army’s Experiential Learning Model (ELM) to facilitate and guide student learning. You will learn how to incorporate appropriate concrete experiences, practical exercises, scenarios, and class discussions to guide your adult learners through the course as active rather than passive participants in learning. The T3 course also covers the four different types of learning styles and how to incorporate and engage each learning style while facilitating the KMRC.
After you have completed the T3 course, you will need to complete a 3-step certification process (Performance-based Assessment) under a mentor’s oversight. First, you will observe an experienced mentor facilitating a KMRC. Next, you will assist your mentor in facilitating a KMRC as an assistant before the final performance-based assessment where you will be the lead facilitator while your mentor observes and coaches. Once your mentor is satisfied with your facilitation skills and your ability to maintain the Army-wide KMRC facilitation standards, he or she will recommend certification to TRADOC and you will become officially certified to facilitate the Army KMRC without supervision.
The T3 course consists of 24 hours of course material covered over 3 days within either an on-site classroom or a virtual learning environment; beginning at 0800 each day, with a daily one-hour lunch break included. Each day the course will begin with an introduction of that day’s topic modules and recap what was covered the previous day prior to introducing the first topic of the day.
How to Register:
- Registration opens 30 days prior to class start date. You must complete the KMRC and KMQC prior to registering to be a trainer. Registration form
- Please contact the OCKO office if you have any questions.
Contact Laura “Caren” Sibley at email@example.com for course registration information.
KM Degree Programs
KM degree programs are typically offered at the graduate level, so you’ll have the option of either a master’s or doctoral degree. You might pursue a Master of Science in KM, Master of KM, or a Master of Business Administration (MBA) with an emphasis in Information Systems and KM.
Topics of study may include information systems and security, records management, data communications and database management. Your KM degree program may also include business management courses to prepare you to manage information within an organization. Depending on the program, you may also be required to complete one or more of the following: a practicum, internship, thesis, master’s project, or capstone course.
At the doctoral level, you can pursue a Ph.D. in Management with a specialization in KM. Doctoral programs may not be offered entirely online, but rather in a hybrid format that includes some on-campus components. Course topics can include adult and lifelong learning, KM and learning management principles, epistemology, qualitative and quantitative analysis, research theory and education design. You can also expect to attend a capstone workshop, complete residencies, and write a dissertation. Our intent is to provide resources to help you make your decision; we are not recommending any specific programs.
KM Career/Course Information:
Specific Programs in KM:
Lean Six Sigma Green Belt
TRADOC Lean Six Sigma Green Belt Training
TRADOC CPI is planning to conduct four synchronous Green Belt courses in FY23. Additional courses can be offered if there is demand. TRADOC CPI also supports remote, self-paced training on an individual basis. TRADOC CPI is facilitating the integration of the Army’s Lean Leader Course at the NCOLCoE through “Train the Trainer” activity and assisting with instructors meeting Office of Business Transformation requirements.
To improve the Project Selection Process, Belts will not be admitted to GB Training without first submitting an approved Project Charter.
Anticipated Green Belt Course dates
- Visit the Training Portal Calendar to view upcoming courses.
Dates can shift based on mission requirements. Additional GB Courses can be conducted if demand exists.
None at this time.
Contact Rod Norris for more information at firstname.lastname@example.org
Wondering what great book on KM you should read next? Check out our recommendations!
- “The Complete Idiot’s Guide to KM” by Melissie Clemmons Rumizen, Ph.D.
- “The Knowledge Manager’s Handbook: A step-by-step guide to embedding effective KM in your organization” by Patrick Lambe and Nick Milton
- “Business Intelligence for Dummies” by Swain Scheps
- “KM Approaches Methods and Tools – A Guidebook” by Patrick Lambe and Edgar Tan
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